Privacy Policy

Last updated:

Who We Are

AVADER E-STORE (brand division: Adjuma Pepper Sambal)

Address: 59 Rue de Ponthieu, Bureau 326, 75008 Paris, France
Email: info@adjumapeppersambal.com · Tel: +33 09 51 27 44 42
SIREN: 910 301 340 · SIRET: 910 301 340 00030 · VAT: FR79910301340

Scope

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website, request a quote, place an order, subscribe to updates, or otherwise interact with us. We comply with the EU General Data Protection Regulation (GDPR).

Data We Collect

  • Contact & identity data: name, company, role, email, phone.
  • Order & logistics data: billing/shipping addresses, VAT number, order history.
  • Website & technical data: device/browser info, IP, cookies, analytics events.
  • Communications: messages, quote requests, support tickets.

Purposes & Legal Bases

  • Provide services and fulfil orders (contract performance, Art. 6(1)(b)).
  • Respond to inquiries / quotes (legitimate interest, Art. 6(1)(f)).
  • Account management, invoicing, VAT (legal obligation, Art. 6(1)(c)).
  • Marketing communications with consent (Art. 6(1)(a)); opt-out anytime.
  • Security, fraud prevention, analytics (legitimate interest, Art. 6(1)(f)).

Sharing & Processors

We share data only as needed with service providers (e.g., secure hosting, analytics, payment processors, email delivery, shipping carriers: DHL / UPS / Chronopost). Providers act under data-processing agreements and appropriate safeguards.

International Transfers

Where data is transferred outside the EEA/UK, we rely on adequacy decisions or Standard Contractual Clauses with supplementary measures as needed.

Retention

  • Order/contract data: up to 10 years for accounting/legal requirements.
  • Quote inquiries and support: typically 24 months.
  • Marketing data: until you withdraw consent or unsubscribe.
  • Cookies/analytics: per our Cookie Policy.

Your Rights

  • Access, rectification, erasure, restriction, portability, and objection
  • Withdraw consent at any time (for consent-based processing)
  • Lodge a complaint with your local Data Protection Authority

To exercise rights, email info@adjumapeppersambal.com. We may verify identity before actioning requests.

Security

We implement technical and organizational measures to protect personal data (encryption in transit, access controls, logging). No method is 100% secure; we continuously improve our safeguards.

Children

Our services target business users and are not directed to children.

Changes

We may update this policy. Material changes will be communicated on this page.

Contact for privacy matters: info@adjumapeppersambal.com

Legal: AVADER E-STORE — SIREN 910 301 340 — SIRET 910 301 340 00030 — VAT FR79910301340 — 59 Rue de Ponthieu, Bureau 326, 75008 Paris, France.