Returns & Refunds

Eligibility

Due to the nature of food products, returns are only accepted if items are defective, damaged in transit, or delivered in error. Unopened, resaleable packaging is required where applicable.

How to Request

  1. Contact: info@adjumapeppersambal.com within 48 hours of delivery.
  2. Include order number, photos, and lot/batch numbers.
  3. Await authorization and instructions.

Refunds

Approved refunds are issued to the original payment method or as credit. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

Where possible, we will replace the affected goods with the same or equivalent items.

Legal: AVADER E-STORE — SIREN 910 301 340 — SIRET 910 301 340 00030 — VAT FR79910301340 — 59 Rue de Ponthieu, Bureau 326, 75008 Paris, France.